NM
Nontobeko M
1 reviews | Active since Jun 2020
13 Oct 2020, 11:37
SIM CARD CANCELLATION SORTED
I would like to commend Joseph Witticker from Complaints Resolution Centre who went far and beyond in assisting me close my standard bank cellphone sim card. I had signed up for the sim card in August but cancelled it in September 1, I was, however, debited for the month of September even though I had cancelled. Jospeh made sure that the sim card was indeed cancelled, he updated me on the progress of his investigation. Yesterday, I received a call confirming that my sim card has been cancelled and I will not be debited again. An email was sent this morning by Joseph, confirming same.
Thank you Joseph, standard bank is sure lucky to have you!!
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Replies (1)Standard Bank's replyOfficial
13 Oct 2020, 16:24Dear Nontobeko
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Joseph Witticker.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Joseph Witticker.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply13 Oct 2020, 16:24
Official
Dear Nontobeko
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Joseph Witticker.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Joseph Witticker.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
