TH
Timothy H

1 reviews | Active since Mar 2012

11 Nov 2015, 08:15

Signing Powers Still not Resolved months later

After fighting with Standard Bank for months regarding getting signing powers on my wife's account, and vice versa. The issue is still not resolved. 4 Months later.<br> <br> I just got off the phone with another member of the ***** department. They have informed me that the note on the system regarding my signing powers on my wife's account is not understandable and must be changed.<br> <br> They do not understand this note and therefore do not accept it as signing powers.<br> This has been an ongoing issue with Standard Bank. They are incapable of doing something right the first time. Every time I use the Lynnwood branch (The Grove mall), things are not done correctly.<br> <br> The note on my wife's account needs to be understandable as well as the note on my account.<br> <br> This has been dragging on for months now. Since July.<br> <br> I find this TOTALLY UNACCEPTABLE and shocking from Standard Bank. Definitely the worst Bank in South Africa.

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Replies (1)
Standard Bank
Standard Bank's reply12 Nov 2015, 06:57
Official
Hello tim***,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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