Sick of the Call Centre Chaos!!!

Pathetic Internet Banking Call Centre! Tried to get some information 6 times today but each time the other person either transferred me to someone else who could not help me, or they cut the call!! This is after waiting for over 30 mins each time!!! Shame on you Standard Bank! Either sort out the problem or stop charging us huge banking fees for doing nothing. At least all our airtime should be refunded. We are currently investigating changing to another Bank.