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parkermustaqeem P
1 reviews | Active since Jun 2017
09 Jul 2021, 15:28
SICK OF HONOURING FEE CHARGE
you people keep on charging a person an honouring fee which no other banks charge and this fee gets charged because the merchant decides to bank the money a few days later so how is this fee being charged to customers.i want these reversed or ombudman is your name and no other bank has this charge only standard bank
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Replies (1)Standard Bank's replyOfficial
09 Jul 2021, 23:42Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply09 Jul 2021, 23:42
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
