pP
parkermustaqeem P

1 reviews | Active since Jun 2017

09 Jul 2021, 15:28

SICK OF HONOURING FEE CHARGE

you people keep on charging a person an honouring fee which no other banks charge and this fee gets charged because the merchant decides to bank the money a few days later so how is this fee being charged to customers.i want these reversed or ombudman is your name and no other bank has this charge only standard bank

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Replies (1)
Standard Bank
Standard Bank's reply09 Jul 2021, 23:42
Official
 
Hello
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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