Sick and tired of this bank

You take the matter seriously? I doubt it. Just an auto response i bet. I sat in line for 4 hours when i was customer 7 in line, 2 days ago to get it fixed i walked out i went back told them i still cant withdraw money A guy helped me atleast so i can withdraw money as i didnt have another 4 hours to wait for her to be available he was fast like he wanted to help went to great lengths just so i can withdraw atleast but as far the woman who was suppose to help me in the first place.. service is poor. the lady who assisted me probably worked for the government before as her service needs some training.
Could not even use the scanning machine
Walked to the back when she walked like she was on holiday or a tea break. Says to me if i wait 4 hours for assistance why dont i take leave. Im glad if she gets tons of leaves to do personal things me on the other hand dont.
I dont have time to sit 4 hours in a line get helped walk out and my accounts still dont work.

2 days later i still cant create vouchers i still cant transfer between accs.

Ill wait for my debit orders to go through and close all accounts which ill probably also wait 4 hours in line and probably will need to go back as they probably wont do it properly the first time either. All my life with u guys and im 31. Time to search for a new bank

Leaving is not just about this but i dread going to the bank for anything as service is always poor. Maybe look into training ur staff in customer service as the man who helped me i could see he takes his job serious the lady not so much.