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Ernestina L

1 reviews | Active since Aug 2018

23 Aug 2018, 18:10

Sick and tired of Standard Ban****!!

Hello Peter . My name is Ernestina Matshidiso Lethole. I'd like to state that this is the second time I am reporting this harrasment from sandard bank which it has now handed this case to the MBD . I did not received a blue bin credit card and I am harrased each and everyday from the MBD call center to pay the credit card while I am on maternity leave, this really has been HELL. I have tried to clear my name by forwarding all the documents standard bank had ask for but I think that still did not help. The first time asking for your help I got phone calls from the standard bank people apologizing and said they would clear my name and they even said if I would like to apply for anything with them I should not hesitate they would be glad to help me and I said NO THANKS. Please can you help me.

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Replies (2)
Standard Bank
Standard Bank's reply24 Aug 2018, 02:02
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Aug 2018, 10:10
Official

Dear Ernestina Matshidiso Lethole

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

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