SICK AND TIRED OF INCOMPETANCY

STANDARD BANK ASSET AND VEHICLE FINANCE

Firstly there has been no resolve from your side since 2019 and all queries have been fobbed off to your debt collection department of which you keep changing and have had many

you are in breach of contract and 5 years later having explained to the people you choose to communicate with your clients has been nothing short of nightmare.

Our facts are all in line, and we have endless emails to prove same

We even went to your head office but to no avail

latest email we went to your designated debt collection Hello Kgotello,

I have now given you two numbers to call that work perfectly as we receive calls all the time. *** and ***.

This seems to be going the same way as usual with your company, all I receive is that your arrears are R430,23

WHAT ABOUT MY QUERIES AS BELOW 1 TO 9 ??????????????????

I have paid extra amounts to satisfy the total SO CALLED arrears which should not be there due to an arrangement made during the COVID ERA and a new arrangement was put in place and the repayment amount was increased to R5 433.97 on which I have not missed a payment. But be it as it may, I have paid an EXTRA amount which is over R7 000,00………!!!!!!!!!!!

What about the three reductions in the prime rate????????? And all the other questions asked.????????

Ombudsman and viral and legal, here we come.

If I do not hear from you today, regarding all the queries and NOT just your alleged arrears you will force me to ensure satisfaction any LEGAL way I can.

I RESERVE MY RIGHTS IN THEIR ENTIRETY

Hello Kgotello,

I have now given you two numbers to call that work perfectly as we receive calls all the time. *** and ***.

This seems to be going the same way as usual with your company, all I receive is that your arrears are R430,23

WHAT ABOUT MY QUERIES AS BELOW 1 TO 9 ??????????????????

I have paid extra amounts to satisfy the total SO CALLED arrears which should not be there due to an arrangement made during the COVID ERA and a new arrangement was put in place and the repayment amount was increased to R5 433.97 on which I have not missed a payment. But be it as it may, I have paid an EXTRA amount which is over R7 000,00………!!!!!!!!!!!

What about the three reductions in the prime rate????????? And all the other questions asked.????????

Ombudsman and viral and legal, here we come.

If I do not hear from you today, regarding all the queries and NOT just your alleged arrears you will force me to ensure satisfaction any LEGAL way I can.

I RESERVE MY RIGHTS IN THEIR ENTIRETY

Brian Herzfield