JW
Janine W

1 reviews | Active since Mar 2009

10 Nov 2020, 08:15

Sick and tired of being harassed

I'm constantly getting calls for M Hoffman from Standard Bank . Its been months now and I constantly tell the consultants to remove my telephone from the person's profile. If its not for credit cards that's in arrears than its for a home loan that I don't have with the bank. They than apologize and assure me that it will be done, but a week later i get the same telephone call . It feels that I'm being harassed by the Standard Bank Consultants.

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Replies (2)
Standard Bank
Standard Bank's reply11 Nov 2020, 05:01
Official
Dear Janine 
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
********** 
********** (fax)
*********** 

 
Standard Bank
Standard Bank's reply30 Dec 2020, 11:36
Official
Hello Janine

Thank you for posting your comment. 

As per our telephone conversation today 30 December 2020, we confirm that the matter is resolved.

Kind regards
Complaint Resolution Centre
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*** (fax)
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