Shyft/Standard Bank Has No Accountability

Honestly the worst service. My Shyft international payment was delayed for days and when I requested cancellation, I got nothing but the same generic “awaiting feedback” messages over and over — it doesn’t even feel like a real person is responding.

I was travelling and could have easily been stranded because of this delay, yet there was zero urgency, zero accountability, and no clear communication from anyone. They didn’t explain what was happening, didn’t tell me why the cancellation couldn’t be processed, and didn’t bother giving real updates.

Terrible customer care. No transparency. No responsibility. Just scripted replies while people are dealing with real problems.