TR
Thomas R
1 reviews | Active since Mar 2009
31 May 2023, 10:08
SHYFT Sucks!
I have been trying to register on the Shyft app but am experiencing problems and Rudolph is asleep behind the wheel. He did get back to me on Sunday to ask if he must delete my old account so I can reregister and I said "yes". But since then the problem remains, I already sent emails to him twice asking him to confirm if it was fixed but NO response. Rudolph, I suggest you invest in a customer service 101 course. And don't now phone me, you must please EMAIL me.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
31 May 2023, 10:20Dear Thomas
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 May 2023, 10:20
Official
Dear Thomas
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Jun 2023, 09:51Dear Thomas
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jun 2023, 09:51
Official
Dear Thomas
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***