PN
Preya N
1 reviews | Active since Dec 2019
22 Aug 2024, 10:56
Shyft: Extremely bad service
I did a same time transfer (paid extra) for the funds to reflect same time in my Shyft account and 2 days later, Shyft has not allocated my funds. I wanted to buy USD as the ZAR was strong. My reference numbers etc are all correct but still my funds are not reflecting. They said that they have escalated but still no update as yet. Unacceptable as the ZAR is moving and now I am not going to get the rate I required!
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Standard Bank's replyOfficial
22 Aug 2024, 11:16Good day Preya.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Aug 2024, 11:16
Official
Good day Preya.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***