NG
NATASHIA G

1 reviews | Active since Feb 2018

22 Feb 2018, 13:39

SHYFT CANT ONBOARD BAD SERVICE

Good day,

the response and service from SHYFT group at STANDARD BANK is very poor.

I just registered as a new client and they have been having a problems on-boarding the new customers. this is ridiculous.

there is no further information on expected turn around times etc.

i find this service very bad.

0
Replies (2)
Standard Bank
Standard Bank's reply22 Feb 2018, 14:53
Official

Thank you for posting your comment.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply06 Mar 2018, 08:52
Official

Dear NATASHIA GOULD

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter will be attended to as soon as I get the required details from you.

Kind regards

Clint Petersen

Complaint Resolution Centre

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