KT
Kgomotso T
1 reviews | Active since Jan 2021
25 Jan 2021, 16:37
Shyft
I'm using standard bank shyft. I made an International payment on the 8th of January 2021 till this date I haven't received the money. I spoke to the consultants and they can't give me answers about the whereabouts of my money. I never thought of this way about Standard bank
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 Jan 2021, 22:01Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply25 Jan 2021, 22:01
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
KT
Kgomotso T's updateReviewer Update
27 Jan 2021, 08:58How are you assisting when you can't even tell me what's wrong or what is the delay? I did contact your inward department and they said they have made a payment into my account but when I check it there is nothing. It's now 18 days since I did the transaction. I need my money
KT
Kgomotso T's update27 Jan 2021, 08:58
Reviewer Update
How are you assisting when you can't even tell me what's wrong or what is the delay? I did contact your inward department and they said they have made a payment into my account but when I check it there is nothing. It's now 18 days since I did the transaction. I need my money
Standard Bank's replyOfficial
11 Feb 2021, 13:06Dear Mr Tlhole
We refer to our emailed correspondence to you, we are pleased to inform you that your complaint has been resolved.
Thanking you
Warm regards
Complaint Resolution Centre
We refer to our emailed correspondence to you, we are pleased to inform you that your complaint has been resolved.
Thanking you
Warm regards
Complaint Resolution Centre
Standard Bank's reply11 Feb 2021, 13:06
Official
Dear Mr Tlhole
We refer to our emailed correspondence to you, we are pleased to inform you that your complaint has been resolved.
Thanking you
Warm regards
Complaint Resolution Centre
We refer to our emailed correspondence to you, we are pleased to inform you that your complaint has been resolved.
Thanking you
Warm regards
Complaint Resolution Centre