Shut down systems and good handling of clients

There are always long queues and people are standing for a long period of time in the very same sun. No one is monitoring social distancing and there are no markings outside where people must stand for social distancing. No one checks if there are elderlies in the queues to inform them on what they should do on arrival at the bank, instead they stand with the rest of the people outside and they are only remembered once they enter the bank. Lastly what is irritating is being told that systems are down after having stood at the queues for a long time. Shut down systems is really the worst and the community really needs help and good client treatment from our local bank because we are humans.