LM
Lynette M

1 reviews | Active since Dec 2018

23 Dec 2019, 15:31

Shut down Standard Bank

Tomorrow will be 2 weeks and still no reply or feedback from Standard Bank regarding my credit card. After several emails phone calls and sms'es i am still left in the dark. In my entire life i have never dealt with such pathetic bank or staff. I have had enough i am now taking this public because the complaints department is more useless. !!!!!!!!!

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Replies (2)
Standard Bank
Standard Bank's reply24 Dec 2019, 15:13
Official
Dear Lynette Merite

Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support  Kind regards  Complaint Resolution Centre*** ***
Standard Bank
Standard Bank's reply06 Jan 2020, 13:41
Official
Dear Lynette Merite

Thank you for posting your comments.

We refer to your previous review and can confirm that we are attending to this matter.

Kind regards

Complaint Resolution Centre
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