1 reviews | Active since Nov 2013
SH*T SERVICE
I complained last week about not accessing my funds because of OTP being sent to my mobile number which I currently do not have access to because I am not in SA.The bank officials did respond and even called me but nothing was resolved. Put yourself in my shoes its December holidays and I cant access my funds because of an *********** bank official. Now I am being punished for someone's incompetence. So I have to wait for January when I come back from my holidays for me to access my fund. STANDARD BANK this is very very unprofessional.I am coming back to this platform because your customer care guys do not respond. They just "bluetick". Now things have been made worse after talking to you I can't even log in to my banking App. 😭😭😭😭😭😭😭😭😭😭
DISAPPOINTED.
D
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***