Shoved to the Ombudsman by Standard Bank

I have still not received any feedback or finalisation from Standard bank, after I last complained about being used and ********** of my money in bank charges.

I’ve sent emails to Babalwa Nkosi, who has not responded to either.

I was appalled when the consultant sent me a pile of documents and asked me how much do I want to be reimbursed (something along those lines).

It’s clear to me that I am not being valued neither is my case a priority.

After my last discussion with Babalwa, she told me Standard Bank would only reimburse me R99 and if I’m not accepting that amount I can take it to the Obmudaman… this is very typical of big organisations to shove clients to ombudsman, knowing very well that chances are slim for clients to win such cases, due to fine print. TCF clearly doesn’t exist.

I am still awaiting feedback from Standard Bank regarding my matter.