Should be called Below Standard Bank

If I could give this bank negative infnity I would.

I have been with Standard Bank since my parents opened an account for me in 2003. After experiencing repeated poor and shocking service, I decided to switch banks.

I am now trying to get in touch with their retention department, but no one is helping or answering. The amount of money I have spent on calls is ridiculous.

The irony is that the reason I am leaving is that they are so incredibly unhelpful. I work in digital marketing and am considering running a digital marketing campaign on how terrible they are.

Maybe then someone will help me close my account.