SHODY CUSTOMER SERVICE

On the 6th October 2022 I bought goods with my Checking Gold Card to the value of R92.46 from PnP Hyper Princess Crossing.Inscription on Bank Statement together with amount "Outstanding Card Authorisation".The Transaction was cleared on the 8th October 2022,Inscription "Cheque Card Purchase".At the same time,8th October 2022, I was debited again with R92.46, Inscription "Honouring Fee".The Running Balance being R2.87-

On the morning on the 10th October 2022 I went in to see a consultant at Standard Bank Key West.I explained what happened and was told that there is nothing the Bank could do about it.

I then requested to see the Bank Manager Aletta.I explained to her what had happened and she said she would phone around and that someone, or herself would call me the next morning Tuesday the 11th October 2022.

It is now 5:30 pm Tuesday 11th October and nobody from Standard bank Key West has called me back!!!!