WR
Warwick R

1 reviews | Active since Mar 2015

10 Mar 2017, 10:59

Shoddy service at best.

<p>Went into Standard bank at Bryanston a month back to ask that they send my new credit card sent there from Fourways – this is a month ago. Went in today to collect at Bryanston and nothing is there. The staff obviously took my details and chucked them as soon as I left when I first requested this – too much PT to do their jobs I guess. The service is poor at best. Going into Standard bank these days is like pulling teeth, it’s a painful experience. The staff has no data capturing abilities it seems. Just promises after promises. One gets better service at home affairs or renewing your driver’s license. Please give us a banking system that works, Standards doesn’t!</p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Mar 2017, 08:15
Official

Good day
Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide look into the matter and put a fix into it.

Best regards

Complaint Resolution Centre
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