KO
Kerry O

1 reviews | Active since Mar 2009

26 Aug 2022, 10:19

Shoddy Service

Dealing with the Homeloan dept is so frustrating. No replies to emails or telephone calls. Terrible service.

0
Replies (3)
Standard Bank
Standard Bank's reply26 Aug 2022, 10:22
Official
Hello Kerry

This is not the level of service we strive for. 

We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We would like to get you sorted as soon as possible.
 
Kind regards 
Standard Bank Help Centre 
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KO
Kerry O's update26 Aug 2022, 11:12
Reviewer Update
Yes please help, please provide me an email address so I can forward my numerous emails to your employee with NO REPLY.
Standard Bank
Standard Bank's reply26 Aug 2022, 11:24
Official
Hello Kerry

Thank you for coming back to us, kindly note we have requested on of our consultant to contact you shortly. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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