SHOCKINGLY BAD SERVICE!!! THE WORST I HAVE EVER RECEIVED

I have had the most shocking service from this company and am still shocked at the level of inconsistency I have received from this bank. My dad sent money to an account that I had closed years ago with Standard Bank, unbeknown to us that account number was recycled and the money has now gone into an active account.

After writing my initial review on this platform, a consultant by the name of Bila Gorden assured me on Friday that I would be receiving feedback and updates on the process of my query, I have since had to be the one to follow up with him, he verified my details and I sent him ALL the relevant documentation to enable him to resolve my query but to date NOTHING has been done! There are excuses after excuses, icing on the cake was when he said he tried calling me on an alternative number of mine and when i called him back he ****d a bad line!!!

I dealt with a Julia Daniels and now have dealt with a Bila Gorden NOT IMPRESSED AT ALL this is disgusting how you treat your clients.

Regards Alicia Motubatse ***