Shocking Standard Bank service continues.

Here I am again with another review on the same subject because Standard Bank has once again failed to resolve my query. After my last Hello Peter complaint was the first time I was able to get a response from Standard Bank. In spite of the ***** query now being resolved and Standard Bank agreeing to refund the obvious ***** I have yet to receive the refund into my account. I have also had no email responses. I have called endlessly and kept on hold. When finally getting through to someone i am promised a call back which never happens. Weeks later I am back to square one.