NP
Nick P
1 reviews | Active since Jan 2015
23 Apr 2020, 08:35
Shocking standard bank service
Standard bank, banking app has a fault and they are not addressing it even though they acknowledge the error. Calling the call Centre is a fruitless exercise as no one knows what they are doing. I tried to lodge a complaint on their website and they are so useless that the complaint form doesn’t even work. Please help?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Apr 2020, 09:17Dear Nick
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply23 Apr 2020, 09:17
Official
Dear Nick
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
07 May 2020, 12:16Hello Nick
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply07 May 2020, 12:16
Official
Hello Nick
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
***
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