KL
Karen L
1 reviews | Active since Aug 2023
04 Sept 2025, 15:28
Shocking Standard Bank!
Terrible service in trying to close a Business and Money Market Account - firstly it was quite a mission to find an individual to deal with. Once eventually established the first request to close these accounts due to business being sold was on the 21st of July. The paperwork was signed and submitted and despite numerous follow ups these accounts are still today (4 September) open. I told the individual dealing with this that out of desperation I was going to withdraw all funds - guess what, banking charges have been levied!!! What terrible service Standard Bank!
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Sept 2025, 15:37Dear Karen,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our business banking team will reach out to assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our business banking team will reach out to assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Sept 2025, 15:37
Official
Dear Karen,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our business banking team will reach out to assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our business banking team will reach out to assist.
Kindest regards,
Standard Bank Hello Peter Team
***
KL
Karen L's updateReviewer Update
04 Sept 2025, 16:02Mmmmm - excuse me if I don’t believe you - but let’s see?
KL
Karen L's update04 Sept 2025, 16:02
Reviewer Update
Mmmmm - excuse me if I don’t believe you - but let’s see?
KL
Karen L's updateReviewer Update
04 Sept 2025, 16:11Waiting patiently (not)
KL
Karen L's update04 Sept 2025, 16:11
Reviewer Update
Waiting patiently (not)