Shocking services once again from Standard Bank.

<p>So after being a loyal customer to standard bank for the past 5years. Having all my debt with them and not with any other service provider or bank. Not defaulting on a single payment payment Standard bank just decides to double my interest rate. Not even a phone call or a email to let me know about this. They just increase it hoping i would not notice. When i question them about it i am told they will get back to me. Two weeks later i get a call to tell me they are still looking into it and i will have a call by latest the monday with a answer. I only hear from them the Friday and i get told the same thing. How do you do business like this? Is this how you treat loyal clients?</p>