SD
Shirley D
1 reviews | Active since Jan 2015
23 Nov 2020, 15:16
Shocking service with wills and estates
My partner passed away on 13 July 2020. The details of the will/estate were submitted to the Standard Bank. Despite several calls and many emails even from a lawyer, we had two calls last week telling us they have it in hand. When you call the o860 number no one even answers... the service is non-existent and pathetic.
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Standard Bank's replyOfficial
23 Nov 2020, 16:01Dear Shirley
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply23 Nov 2020, 16:01
Official
Dear Shirley
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***