MB
Mark B

1 reviews | Active since Apr 2015

30 Apr 2015, 09:58

Shocking Service Vehicle Finance.

I work for a vehicle dealership and my client went to a Standard Bank branch for vehicle finance, It has taken the consultant three day's to get me the approval and when it came via email it was wrong. In the the 3 day gone past i have sold 5 vehicles to 5 different clients through other banks MFC 2-4 hours, ABSA and Wesbank 4-7 hours (some times 1 day) to get a approval. I have sent numerous emails and several phone calls and get no feedback (still no invoicing details).<br> <br> I have been selling vehicles on and off for 12 years, Worked at Nissan, Toyota and Private dealerships, I always advise my client not to go through STD Bank because of a lake of service and *********** staff. Save your self from a headache and stay away from this bank. <br> <br> FED UP VEHICLE SALESMAN!

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Replies (1)
Standard Bank
Standard Bank's reply04 May 2015, 15:21
Official
Hello markmg24,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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