1 reviews | Active since Jun 2016
shocking service that puts me out of pocket
<p>My card was ******. I went to the fourways branch to get a replacement at a cost of R145. I was assured the new card will work and my account will be active.</p> <p>This is not true. I am not able to transact and I have to spend my own airtime to hold for 20 minutes for the call centre. And yet I must pay R145 to Standard Bank when its staff cant even do their jobs efficiently.</p> <p>Absolutely shoddy service</p>
Good day Gerard Peter
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Gerard Peter
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********