pp
pa.easterbrook pa.easterbrook

1 reviews | Active since Jul 2016

10 Jun 2020, 15:33

Shocking Service regarding money disputes.

I have received s hocking Service for a new client. Ive been waiting a month for my virtual Card authorization paymenrs to be returned to my account. I have submitted disputes emails and phone call to complaint resolution team and still absolutely nothing!! Im waiting a month now for my money to be returned!!

0
Replies (2)
Standard Bank
Standard Bank's reply10 Jun 2020, 16:06
Official
Dear Philip

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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pp
pa.easterbrook pa.easterbrook's update13 Jun 2020, 08:10
Reviewer Update
Standard bank. Get your act together pls! Its been three days now since you rep**** and no progress. Not even a phone call. Pathetic to say the least!