Shocking service on feedback and charges

Item: Standard Bank
Rating: 1
Author: Cheryl K

<p>I see I am NOT the first to complain about the way Standard Bank handle deceased estates. Let alone the charges. It took them 3 months to give me an final decision answer on my email. Makes me a tad grumy</p>

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

10 Jul 2017, 15:14

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply10 Jul 2017, 15:14

Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank's replyOfficial

12 Jul 2017, 12:00

Dear Cheryl

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply12 Jul 2017, 12:00

Official

Dear Cheryl

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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