Shocking service is a STANDARD option !

I still have 2 trust accounts with standard bank - enterprise section , one wasn unilateraly suspended without any prior warning or reason. After a number of calls to the conatact centre i was told that updated documents required. After alerting the bank that my one account was suspended they immediatly deceided to this time warn me of a pending suspension for the second account. I immdiately sent the information as requested for the first and enquired what was need for the second account. My copious email follow ups reamain unanswered by Ms m Ramalepa ( over a week). Yesterday i called and spoke to a Ms J Huwel who mentioned that she would find out what the issue was and get back to me today. - she didnt of course. I dont have the time to follow up on your shoddy service !!!

My family has banked with your bank for over 100 years and this is is what you do in return. I had largely moved my accounts business, personal , share etc this is probably the final nail in the coffin !