1 reviews | Active since Jun 2022
Shocking Service from Standard Bank Trust / Estate Administration
I have been struggling since January 2021 to get proper answers and feedback for an Estate Standard Bank is handling. It is absolutely shocking to let a family already trying to cope with a loss, not getting proper feedback or finalization. This was escalated to complaints department and still no proper feedback, answers, reply or finalization of a very small estate - the late family member was an employee of Standard Bank all her life. How sad that her lifelong employer is letting her and her family down! COVID was initially the reason, then company/executor changes, then the courts were blamed and now, blaming their own departments for lack of service. Important to make sure you choose the right company or person to do your Estate!
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
But then I didn't expect any feedback as this has been ongoing since end of 2020.
But then I didn't expect any feedback as this has been ongoing since end of 2020.