EB
Estelle B

1 reviews | Active since Jul 2011

27 Jul 2022, 22:53

Shocking service from Standard Bank

I am unable to do transactions that are necessary - I cannot increase my monthly payment limits AND I cannot make a deposit into my daughter's bank account. Continuous complaints and emails don't help. I am at the moment int the USA and cannot be reached by phone. All correspondence via ***

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Replies (1)
Standard Bank
Standard Bank's reply28 Jul 2022, 07:57
Official
Hi Estelle

 
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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