SR
SOS R
1 reviews | Active since Mar 2009
08 Oct 2021, 09:25
Shocking service from Mobile
Looks like the only time one will get some sort of help or feedback is via this platform. It is now a week since the device was collected and soon two months since the cancelation of the mobile deal but I am still waiting for the refund. It will soon be month end meaning the 3rd debit order will go off my account to pay for something that was cancelled ages ago, I also know for a fact that they are busy charging me daily interest on this. Should I be begging for this refund?
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Standard Bank's replyOfficial
10 Oct 2021, 01:11 Hello Retsela
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply10 Oct 2021, 01:11
Official
Hello Retsela
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***