LA
Lynelle A
1 reviews | Active since Aug 2022
26 Aug 2022, 14:44
Shocking Service
On the 16th of May 2022, we had begun the winding up of my Mum's estate. FNB Estates are the appointed Executors and despite numerous requests been made to close my Mums account (Just one account) have not been attended to 3 months down the line. The service has been shocking and 3 months down the line to know that the account has not been closed and transferred to FNB
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Standard Bank's replyOfficial
26 Aug 2022, 15:15Hi Lynelle
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 Aug 2022, 15:15
Official
Hi Lynelle
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team