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victor.kupsamy victor.kupsamy
1 reviews | Active since May 2016
08 Apr 2026, 08:29
shocking service
We Are an NPO, a Christian Organization. Standard Bank blocked our account due to unverified FICA. All necessary information. Its not 2.5 weeks and the the account has not yet been unblocked. Its month end and we unable to pay our bills. This is a shocking service especially when we are in a digital age, when these things can be done at a press of a button. despite daily request - Standard bank just dont care, as long as they have your money
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
08 Apr 2026, 08:54Dear Victor
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
Standard Bank remains committed to delivering the highest standard of service to our clients.
Please be assured that the matter raised is currently receiving the necessary attention and will be addressed accordingly.
Please be assured that the matter raised is currently receiving the necessary attention and will be addressed accordingly.
We sincerely apologize for any inconvenience or unwarranted frustration this matter may have caused.\
Kindest regards,
Standard Bank Help Centre
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Standard Bank Help Centre
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Standard Bank's reply08 Apr 2026, 08:54
Official
Dear Victor
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
Standard Bank remains committed to delivering the highest standard of service to our clients.
Please be assured that the matter raised is currently receiving the necessary attention and will be addressed accordingly.
Please be assured that the matter raised is currently receiving the necessary attention and will be addressed accordingly.
We sincerely apologize for any inconvenience or unwarranted frustration this matter may have caused.\
Kindest regards,
Standard Bank Help Centre
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Standard Bank Help Centre
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victor.kupsamy victor.kupsamy's updateReviewer Update
08 Apr 2026, 09:13I did respond to the call, but a voice prompt said" outgoing call - we will connect you"
not sure if this was **** - I tried to response twice - Please call me now - ***
not sure if this was **** - I tried to response twice - Please call me now - ***
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victor.kupsamy victor.kupsamy's update08 Apr 2026, 09:13
Reviewer Update
I did respond to the call, but a voice prompt said" outgoing call - we will connect you"
not sure if this was **** - I tried to response twice - Please call me now - ***
not sure if this was **** - I tried to response twice - Please call me now - ***
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victor.kupsamy victor.kupsamy's updateReviewer Update
09 Apr 2026, 13:59Hi, My number is *** - e mail ***.
You guys call me when i answer - its says nedbank out going call - I dont know what that means??
I sent a e mail yesterday to -'Nxumalo, Thabisile T'
No response again today to 'Nxumalo, Thabisile T' and 'Mbatha, Floyd BF'
You guys call me when i answer - its says nedbank out going call - I dont know what that means??
I sent a e mail yesterday to -'Nxumalo, Thabisile T'
No response again today to 'Nxumalo, Thabisile T' and 'Mbatha, Floyd BF'
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victor.kupsamy victor.kupsamy's update09 Apr 2026, 13:59
Reviewer Update
Hi, My number is *** - e mail ***.
You guys call me when i answer - its says nedbank out going call - I dont know what that means??
I sent a e mail yesterday to -'Nxumalo, Thabisile T'
No response again today to 'Nxumalo, Thabisile T' and 'Mbatha, Floyd BF'
You guys call me when i answer - its says nedbank out going call - I dont know what that means??
I sent a e mail yesterday to -'Nxumalo, Thabisile T'
No response again today to 'Nxumalo, Thabisile T' and 'Mbatha, Floyd BF'
Standard Bank's replyOfficial
10 Apr 2026, 11:07Dear Victor
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Help Centre
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Help Centre
***
Standard Bank's reply10 Apr 2026, 11:07
Official
Dear Victor
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Help Centre
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Help Centre
***