Shocking service

Item: Standard Bank
Rating: 1
Author: heindrich H

Your service is absolutely shocking. I have a enquiry on my account that I need urgent assistance with so I called the client care only to waste my airtime for 15mins. You really don’t give a ****.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

24 Feb 2023, 07:44

Hi Heindrich

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team ***

Standard Bank's reply24 Feb 2023, 07:44

Official

heindrich H's updateReviewer Update

24 Feb 2023, 11:44

Hello standardbank team, by when will I be assisted.

heindrich H's update24 Feb 2023, 11:44

Reviewer Update

Hello standardbank team, by when will I be assisted.

Standard Bank's replyOfficial

24 Feb 2023, 11:55

Good day Heinrich

Our team is working on this matter and we will be in touch with further feedback.

Sorry for the delay.

Thank you

Kindest regardsStandard Bank Hello Peter Team ***

Standard Bank's reply24 Feb 2023, 11:55

Official

Good day Heinrich

Our team is working on this matter and we will be in touch with further feedback.

Sorry for the delay.

Thank you

Kindest regardsStandard Bank Hello Peter Team ***