CD
Craig D
1 reviews | Active since Mar 2022
04 Apr 2022, 11:08
Shocking service delivery
Changing banks. My daughter is still standing in line after two hours just to collect her new student card. I have instructed her to change to Capitec. Just so you know, while standing outside and not moving in the quee I noticed 32 potential customers leave in frustration. Howling are your clients going to tolerate your total lack of service delivery?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
12 Apr 2022, 11:23Good day Craig
I trust that you are well.
We sincerely apologise for this branch experience. We have escalated this matter to our Branch Team and they will call you to assist further.
Kind regards
Standard Bank Help Centre
***
I trust that you are well.
We sincerely apologise for this branch experience. We have escalated this matter to our Branch Team and they will call you to assist further.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply12 Apr 2022, 11:23
Official
Good day Craig
I trust that you are well.
We sincerely apologise for this branch experience. We have escalated this matter to our Branch Team and they will call you to assist further.
Kind regards
Standard Bank Help Centre
***
I trust that you are well.
We sincerely apologise for this branch experience. We have escalated this matter to our Branch Team and they will call you to assist further.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
13 Apr 2022, 12:55Good day Craig
I trust that you are well.
Our branch team have confirmed that they have called and resolved the matter with you. Have a blessed Easter weekend.
Kind regards
Standard Bank Help Centre
***
I trust that you are well.
Our branch team have confirmed that they have called and resolved the matter with you. Have a blessed Easter weekend.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply13 Apr 2022, 12:55
Official
Good day Craig
I trust that you are well.
Our branch team have confirmed that they have called and resolved the matter with you. Have a blessed Easter weekend.
Kind regards
Standard Bank Help Centre
***
I trust that you are well.
Our branch team have confirmed that they have called and resolved the matter with you. Have a blessed Easter weekend.
Kind regards
Standard Bank Help Centre
***