1 reviews | Active since Dec 2020
shocking service
standard banks standads have gone down alot.. the 31 jan 2024 i drive around edenvale and bedford for over a 1 hour looking for a standard bank ATM. i went to all the places that i know for sure had a standard bank ATM ALL OF THEM WERE REMOVED ... WHY .... 10 PLACES TO BE EXACT. i gave up on the the 10th stop i needed up withdraw from a ATM express R85 service charge..
to add to this my card was black from standard bank ATMs for some reason but not from other banks. i went in 3 times 1st time i waited over 2 hours i walk out 2rd time again 2 hours walked out again. 3rd time 1Hour 30min go by i start asking question. get told i must wait theres a queue. when it was 1hour in i saw them help peaple that come in after me. i asked why. they said they were here before me. from the covo i over hard they were not before me. 1hour 30mins in they try and put someone else that come in after me first. when i was sitting close by the door watching those clients get a ticket. thats when i drew the line i did put on a scene. then they deside to help me.. guess how long it took them to reset my card. i timed them just over 4mins..
standard bank was not like this before.. there must be something wrong. can someone please tel me. must i look for another bank to bank with ?
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
