AA
Anthony A
1 reviews | Active since Sept 2023
21 Sept 2023, 16:47
Shocking Service !
I have been waiting for over 2 months to finalise a claim with the ***** department. I've lost count of the amount of emails I have sent, to which I receive a call within 48 hours. To date I have not received a single call. It is beyond pathetic. Will be moving my account to another bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 Sept 2023, 16:56Hi Anthony
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Sept 2023, 16:56
Official
Hi Anthony
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
21 Sept 2023, 17:27Hi Anthony
Please note that you can send your details via private message.
Kind Regards
Standard Bank Hello Peter Team
***
Please note that you can send your details via private message.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Sept 2023, 17:27
Official
Hi Anthony
Please note that you can send your details via private message.
Kind Regards
Standard Bank Hello Peter Team
***
Please note that you can send your details via private message.
Kind Regards
Standard Bank Hello Peter Team
***