rvdM
rae van der Merwe
1 reviews | Active since Feb 2013
19 May 2021, 12:11
SHOCKING SERVICE AND FALSE BLACK LISTING
on 10 May 2021 i wrote a review on my experience with Standard bank , they responded to Hello peters review on the 12th, saying they will be in contact and resolve the matter, i have rep**** and resent emails to them, there is still no call from any manager or anyone at all,. i am horrified at the service, i have been blacklisted for no reason and no one at the bank bothers to get back to me, who can i report this to . this is shocking , I lost an opportunity for a home loan and the home i wanted because of this
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Replies (2)
Standard Bank's replyOfficial
20 May 2021, 00:56 Hello Rae
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply20 May 2021, 00:56
Official
Hello Rae
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
rvdM
rae van der Merwe's updateReviewer Update
20 May 2021, 10:21i truly hope that this time someone will actually assist me and actually resolve this issue
rvdM
rae van der Merwe's update20 May 2021, 10:21
Reviewer Update
i truly hope that this time someone will actually assist me and actually resolve this issue