Shocking service and attitude of manager

Dear Sir/ Madam<br> This morning I had to endure again the terrible service from your Long Street Branch. You have 2 tellers open and about 25 people in the queue? This is disgusting service. There were people in the queue demanding that the manger come onto the floor SAMANTHA and explain to all of us why there is only 2 tellers on duty. <br> This is below the fat and lazy Samantha. She is the lazy manager of the Long Street branch. We called for the manager numerous times while in the queue but she does not come and greet her customers! She is a disgrace. This branch needs better management and the shocking level of service needs to be addressed.<br> You cannot increase your bank charges yearly and then dish up vomit for service like this.<br> I am disgusted in standard Bank Long Street.<br>