SHOCKING SERVICE AFTER BEING A LOYAL CUSTOMER!!!!!!

I have been paying my Bond for more than 10 years without missing a payment, During locked down I paid every single instalment. I reCently got retrenched and paid in over 200K and even additional on my instalments. I requested for Standard bank to give me a lower interest rate and to my surprise they said 'NO, YOU SHOULD HAVE NEGOTIATED THIS WHEN I TOOK OUT THE BOND' I USE TO THINK THAT STD BANK WAS SO MUCH BETTER THAN MOST OTHER BANKS BUT I GUESS LITTLE DID I KNOW

LOYALTY DOEES NOT PAY THESE DAYS. FNB HAS ALWAYS REQUESTED ME TO MOVE MY HOME LOAN TO THEM,

MAYBE BEST TO GIVE MY MONEY TO ANOTHER BANK

THANK YOU FOR NOTHING !!!!!!!