SD
Sharon D
1 reviews | Active since Jan 2020
31 Jan 2020, 17:27
Shocking service
Trying to follow up on a ***** case and no one answers *** which was given to us as the only number we can get updates on. You allowed our accounts to be cleaned out,even though we have a limit of R5k a day. I now have NO money as a pensioner and no updates or answers. I need a manager to call ASAP. This bank is disgusting and should be ashamed. We will be changing banks soon since you non existent
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
02 Feb 2020, 03:07Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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Standard Bank's reply02 Feb 2020, 03:07
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
12 Feb 2020, 13:06Dear Sharon Jaffe Dall
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to with the account holder.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to with the account holder.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply12 Feb 2020, 13:06
Official
Dear Sharon Jaffe Dall
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to with the account holder.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to with the account holder.
Kind regards
Clint Petersen
Complaint Resolution Centre
***