TK
Tony K
1 reviews | Active since Aug 2017
10 Apr 2026, 16:17
Shocking Service
I do my personal on-line banking with the above bank. Just recently I noticed that they have changed the look of their web page, and as a result I have lost all my beneficiary information. The page also does not reflect all my accounts. I don't know what other information I have lost - I am absolutely incensed and demand they someone contact me as a matter of extreme urgency...SR Krugel - we have been with this bank for over 30 years !!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
10 Apr 2026, 16:33Dear Tony,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Apr 2026, 16:33
Official
Dear Tony,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Apr 2026, 08:51Dear Tony,
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
I look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
I look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Apr 2026, 08:51
Official
Dear Tony,
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
I look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
I look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Apr 2026, 12:14Dear Tony,
We would like to thank you for taking our call.
As per our conversation, we are glad to hear that you were able to switch back to the old online banking system.
If you need any further assistance, feel free to reach out!
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for taking our call.
As per our conversation, we are glad to hear that you were able to switch back to the old online banking system.
If you need any further assistance, feel free to reach out!
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Apr 2026, 12:14
Official
Dear Tony,
We would like to thank you for taking our call.
As per our conversation, we are glad to hear that you were able to switch back to the old online banking system.
If you need any further assistance, feel free to reach out!
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for taking our call.
As per our conversation, we are glad to hear that you were able to switch back to the old online banking system.
If you need any further assistance, feel free to reach out!
Kindest regards,
Standard Bank Hello Peter Team
***