1 reviews | Active since Jul 2016
Shocking service
<p> </p> <p>Arrived at the Standard bank branch to do a deposit. Proceeded with the deposit only for the cash to jam and the machine to cancel the transaction and give you a generic slip with no amount that was just swallowed. I saw a consultant assisting another poor standard bank customer and decided to wait and ask for help " he says that the machines were problematic the whole day So i asked him why not put a sign up to notify customers he says he does not know! He said I must wait for Wednesday as tomorrow is a holiday even thought this is before 4:30 there is nobody who can assist the branch manager has left and the assistant has also left they all left at 4pm! I call the call centre after being on hold for more than 7 minutes I speak to Hlengi only for her to put me on hold and never transferring the call abd the call just gets cut at the end! Shocking# disgusted # how do small business's run?</p>
Good day Darlene Ansar
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**********Good day Darlene Ansar
Thank you for your posting.
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**********Good day Darlene Ansar
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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**********Good day Darlene Ansar
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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**********Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
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Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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