sS
stoffel S
1 reviews | Active since Aug 2016
03 Sept 2021, 15:49
Shocking service.
My debit card was blocked by ***** department. I called to ask for assistance. Spent over 150 airtime on my cell phone calling four times only to be told someone would be calling me back. I Was even told a manager would be calling me. Surprise, no 0ne called me. Been a client for over 30 years. Shocking treatment.
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Standard Bank's replyOfficial
04 Sept 2021, 05:06Good day Stoffel
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Sept 2021, 05:06
Official
Good day Stoffel
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***