RN
Rehan N
1 reviews | Active since Aug 2016
10 Sept 2021, 13:42
Shocking service
Shocking service at the Durbanville Standard bank branch. Long que, no system, no tellers and a very unhelpful and unfriendly lady at the entrance of the bank. How in the world can only 2 individuals (at times 1 disappeared) service all the clients on Friday? Nice new interior but the service sucks!
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Replies (1)
Standard Bank's replyOfficial
11 Sept 2021, 04:38Good day Rehan Naude
Thank you for posting your comment.
We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Please accept our apologies for the inconvenience and undue frustration, this has caused.
Your continued support is appreciated.
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply11 Sept 2021, 04:38
Official
Good day Rehan Naude
Thank you for posting your comment.
We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Please accept our apologies for the inconvenience and undue frustration, this has caused.
Your continued support is appreciated.
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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