JB
Joe B
1 reviews | Active since Apr 2011
23 Nov 2020, 16:29
Shocking service
Did a instant transfer to a savings account 24 hours later still no funds in the savings account Call Std client care .. on hold for 30 plus minutes Still no assistance.. I was charged the instant fee but no one knows where the money is Shocking service I am seriously considering changing Banks
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Standard Bank's replyOfficial
24 Nov 2020, 05:39Hello Joe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply24 Nov 2020, 05:39
Official
Hello Joe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***